Office Zealot

A friend recently passed me a copy of “If Only We Knew What We Know” by Carla O’Dell and C. Jackson Grayson.  It’s an interesting read for those of us invested in the knowledge management discipline.  This book, while a few years old, is a great thought provoker for those in the midst of intranet and collaboration tools ...

Thanks to everyone who attended my ''Leveraging Technology to Build Knowledge Sharing Systems'' session at NEECOM (New England Electronic Commerce Users' Group) yesterday.  The link to my sessions slides is below.  Lots of great discussion on the challenges of building a KM system.  My favorite discussion point was on desktop ...

Scott Jamison wrote a blog entry on Information vs. Knowledge (http://www.scottjamison.com/blog/PermaLink,guid,efcff5e0-d530-4daf-8d59-ae87796602ae.aspx) that I found very interesting.  It is a topic that is near and dear to me (and what I do).  So, here's my take... Information is raw.  it is historical and represents all ...

There is a great read in the January KMWorld on knowledge management in the legal profession.  Greta Rusanow wrote ''Combining business and practice: KM and the law'' (http://www.kmworld.com/Articles/PrintArticle.aspx?ArticleID=18866) where she details best practices for knowledge management principles in law firms.  She uses a real law ...

From Wikipedia: Knowledge Management (KM) refers to a range of practices used by organisations to identify, create, represent, and distribute knowledge for reuse, awareness and learning across the organisation. Ever try to sell a KM solution?  It's not easy.  While most organizations would like higher knowledge reuse, many corporate ...