I love learning. Because my job requires me to be people facing, I am constantly challenging myself to be a better story teller (which I find to be the most impactful way of teaching). To that end, I look for short stories or (even better) pictures that drive home a key component of my business philosophy. So…
I came across a great blog post (found through a LinkedIn group on Business Intelligence). It was written by Peter Thomas and is called “Data – Information – Knowledge – Wisdom”. I follow Peter’s blog and we share the same philosophy associated with making people accountable in any system building. In this post, he references an article written by Gene Bellinger, Durval Castro and Anthony Mills. The key takeaway is the image used (see below). Great story! Think about it in the context of SharePoint. Yes, it can ultimately become your corporate knowledge center BUT there is a (transitional) human element that must occur in order to make it truly useful. Just because you post all your documents into SharePoint doesn’t mean anyone else is any smarter for it. You must cultivate the information you collect, structured and unstructured, in order to derive true value from what’s stored in the database. That’s a big (and highly personalized) problem… but one well worth the effort.