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Testing SharePoint Alerts in a Test Environment

I'm so used to working with SharePoint in a network which has Exchange running that I’ve never really thought about working with Alerts without Exchange.  I recently set up WSS on my home domain, and although I have Exchange on a Virtual PC it is never running 24/7.

Then I got to thinking: what if I pointed SMTP on the WSS box to the same address that I use for my e-mail accounts with my broadband ISP?  Sure enough, it works!  Maybe this isn’t news to many of you, but I totally never thought of it.  Now I can create alerts anywhere and have these notifications arrive via my Internet e-mail accounts.  However, if the users you’ve added to sites have Exchange addresses associated with their accounts, this is the address that will be used by default.  You’ll have to go into the User Information page for the site and change them to use an Internet e-mail address.

For those of you not familiar with configuring SMTP, go into IIS and expand the Default SMTP Virtual Server.  In the properties dialog, click the Advanced button on the Delivery tab and set the Smart Host to the SMTP address for your ISP, and add YOURSERVERNAME.YOURDOMAIN.COM in the Fully-qualified domain name box.  You should also go to the Central Administration page and the “Security Configuration” -> “Configure default e-mail server settings” link.  Set the Outbound SMTP Server value to the same thing, and have replies go to an Internet e-mail address as well (this is where bounces will be sent).

Having working alerts is pretty handy too for home WSS adoption; everyone has a family WSS site by now, right? :-)  I created a Family Workspace and created alerts for my wife and myself in a Calendar list.  Now we both get notified when one of us adds a new event in our busy lives.  Of course she insists on using her paper calendar in the kitchen instead...  <sigh>

Published Thursday, February 02, 2006 2:26 PM by legault
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Comments

# re: Testing SharePoint Alerts in a Test Environment

Great Tip Eric!
Thursday, February 02, 2006 4:40 PM by Anonymous

# re: Testing SharePoint Alerts in a Test Environment

Eric,
Thank you for the tip.
I have a question that maybe you can help me with:
If I set up an alert for a portal area, the alert is being triggered
(as seen in My Site -> Manage Alerts) but the email is not comnig
through when alert results are triggered, even though I am set to
alert by email immediately. However, when I set up the new alert I am
getting the email message informing me that the alert has been
activated, so email can get through.

Do you have any idea?

I appreciate your help,
Sharon
Monday, April 24, 2006 12:57 AM by Anonymous

# re: Testing SharePoint Alerts in a Test Environment

Sharon: I had that EXACT issue before, and I'm struggling to remember what I did to resolve it! It MAY have been fixed when I applied SPS SP1. Are you fully service packed?
Monday, April 24, 2006 3:26 PM by legault

# re: Testing SharePoint Alerts in a Test Environment

I'm having the same issues that Sharon described. I'm at WSS SP2. I get the emails for access and that alerts are created, but no alerts.
Tuesday, July 25, 2006 12:30 PM by Anonymous

# re: Testing SharePoint Alerts in a Test Environment

Found the solution under a google cache of wssdemo. The issue is the account running the Sharepoint Timer Service must have rights to the content database. Even if the account had access, it may need to be redone.
Tuesday, July 25, 2006 1:19 PM by Anonymous

# re: Testing SharePoint Alerts in a Test Environment

Thanks for the heads up Leland. Something is telling me that might have been what I had done before to fix it, but I can't recall.
Monday, August 14, 2006 12:13 PM by legault

# re: Testing SharePoint Alerts in a Test Environment

i hav also configured the iism but still not gettin the mails.
actually,i am gettin alerts at(Manage Alerts Settings---->Delete All Alerts and Alert Results) but not in mail.
plz help an reply to my mail-id

Friday, August 25, 2006 5:58 AM by Anonymous

# re: Testing SharePoint Alerts in a Test Environment

taran: Did you try Leland's suggestion above?
Tuesday, September 12, 2006 8:48 AM by legault

# re: Testing SharePoint Alerts in a Test Environment

Same issue with wss SP2. On my Integration Server, all work fine but on my Production Server the alerts don't work anymore.
There is none Sharepoint Tier Service when using WSS.
Some Suggestion ?
Tuesday, October 10, 2006 10:29 AM by Anonymous

# re: Testing SharePoint Alerts in a Test Environment

Oops. Big Error about the Sharepoint timer Service. I've reset the Account and all alerts have been recieved.
thank for your help
Tuesday, October 10, 2006 10:38 AM by Anonymous

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# sharepoint alerts

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